Dedicated Phone Support Technician

ManTech

Herndon, VA, USA
**
Voice program recap office (vpro) support
Install network equipment and telephones
Troubleshoot voip, analog, isdn phones
** ManTech is seeking a Dedicated Phone Support Technician to join their team in Herndon, VA, providing installation and troubleshooting support for various telecommunication equipment. The ideal candidate should have extensive experience in LAN infrastructure and telephone installations, along with a current TS/SCI security clearance. **

Job Summary

  • Support a Dedicated Support Team installing network equipment, telephones, voice media gateways and associated service modules.
  • Perform high quality installations and troubleshooting of various telephones, running and terminating cables to voice switch equipment.
  • Work required shift from 6:00 AM to 2:30 PM as part of a coverage team operating between 6:00 AM and 6:00 PM.

Matching Summary

Match Score: 75

** ManTech is seeking a Dedicated Phone Support Technician to join their team in Herndon, VA, providing installation and troubleshooting support for various telecommunication equipment. The ideal candidate should have extensive experience in LAN infrastructure and telephone installations, along with a current TS/SCI security clearance. **

Skills & Requirements

Must-have

  • Voice Program Recap Office (VPRO) support
  • Install network equipment and telephones
  • Troubleshoot VoIP, analog, ISDN phones
  • Cabling installation and termination
  • Mounting voice and network equipment
  • Work 6:00 AM to 2:30 PM shift

Nice-to-have

  • Experience with Sponsor's new unclassified network
  • Special non-commercial systems administrator experience
  • VoIP Telephone Installation experience

Key Requirements

  • High School Diploma with 6+ years of experience OR Associates Degree with 9+ years of experience OR Bachelor’s Degree with 7+ years of experience
  • Minimum 2 years of experience with LAN infrastructure implementation
  • Minimum 2 years of experience installing/troubleshooting telephone instruments and media gateways
  • Experience in various cabling areas
  • TS/SCI with Polygraph clearance required

Work Rights

TS/SCI w/ Poly

Tailored Resume

Cover Letter