Guest Service Associate - Front Office

Marriott International

Indore, India
Not specified; not specified; not specified
On-site
Process guest check-ins and check-outs
Handle cash and credit card payments
Coordinate with housekeeping for room readiness
Marriott International is seeking a Guest Service Associate for their front office in Indore, India. The role involves processing guest check-ins and check-outs, handling payments, and providing exceptional customer service while adhering to company policies

Job Summary

  • The role involves processing all guest check-ins by confirming reservations and issuing room keys.
  • Employees must handle various payment types including cash, checks, debit, and credit cards while balancing receipts.
  • The position requires maintaining confidentiality of proprietary information and following all company safety policies.

Matching Summary

Match Score: 85

Marriott International is seeking a Guest Service Associate for their front office in Indore, India. The role involves processing guest check-ins and check-outs, handling payments, and providing exceptional customer service while adhering to company policies.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Process guest check-ins and check-outs
  • Handle cash and credit card payments
  • Coordinate with housekeeping for room readiness
  • Maintain professional appearance and uniform
  • Follow safety and security policies

Nice-to-have

  • Anticipate guest service needs
  • Assist individuals with disabilities
  • Develop positive working relationships
  • Provide local area information to guests

Key Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required

Work Rights

Not specified

Tailored Resume

Cover Letter