Senior Public Tour Operations Coordinator

Boeing Stores, Inc

Mukilteo, WA, United States
$70,550 - $95,450; not specified; not specified py
100% onsite
Visitor engagement skills
Tour and experience supervision
Lead on duty rotation
This role oversees daily operations for all onsite experiences at Boeing Future of Flight, ensuring high-quality brand presentation and visitor engagement

Job Summary

  • This role oversees daily operations for all onsite experiences at Boeing Future of Flight, ensuring high-quality brand presentation and visitor engagement.
  • Responsibilities include acting as Lead on Duty, overseeing training and recruitment, administering the ticketing system, and driving process improvements.
  • The position requires weekend, evening, and holiday work, with a focus on creating exceptional visitor experiences and optimizing revenue.

Matching Summary

This role oversees daily operations for all onsite experiences at Boeing Future of Flight, ensuring high-quality brand presentation and visitor engagement.

Salary

$70,550 - $95,450; Not specified; Not specified

Skills & Requirements

Must-have

  • Visitor engagement skills
  • Tour and experience supervision
  • Lead on duty rotation
  • Operations training oversight
  • Ticketing system administration
  • Schedule and resource planning
  • Process enhancement

Nice-to-have

  • Detail-oriented and proactive
  • Sound judgment and business acumen
  • Enthusiastic and inspirational leader
  • Culture of hospitality
  • Collaborates well

Key Requirements

  • 3+ years customer service experience
  • 3+ years multitasking in team environment
  • Ability to work weekends and holidays
  • Must be a US Person

Work Rights

Must be a US Person

Tailored Resume

Cover Letter