Base: $17.86 - $23.22 ph; bonus/equity: not specif...
Not specified (assumed in-person due to the nature of the role)
Patient intake and care coordination
Customer service and communication
Electronic medical record (emr) documentation
The Patient Service Representative (PSR) position at Doctor Relocation LLC in St. George, Utah, focuses on providing exceptional customer service to patients while managing various administrative tasks related to patient intake and care. The role requires strong communication skills and a commitment to patient satisfaction, with responsibilities including appointment scheduling and insurance verification
Job Summary
The Patient Service Representative serves as the first connection between Intermountain and patients, focusing on delivering the highest level of customer and patient satisfaction.
This role involves greeting and checking in/out patients, verifying patient information, scheduling appointments, and handling payments while maintaining confidentiality and professionalism.
Intermountain Health offers a generous benefits package supporting caregiver well-being and fosters a sustainable culture of wellness encompassing mind, body, and spirit.
Matching Summary
Match Score: 75
The Patient Service Representative (PSR) position at Doctor Relocation LLC in St. George, Utah, focuses on providing exceptional customer service to patients while managing various administrative tasks related to patient intake and care. The role requires strong communication skills and a commitment to patient satisfaction, with responsibilities including appointment scheduling and insurance verification.
Salary
Base: $17.86 - $23.22 per hour; Bonus/Equity: Not specified; Benefits: Generous benefits package covering wellness programs
Skills & Requirements
Must-have
Patient intake and care coordination
Customer service and communication
Electronic medical record (EMR) documentation
Scheduling patient appointments
Handling payments and cash management
Protecting patient privacy and confidentiality
Nice-to-have
Collaboration and teamwork
Critical thinking and situational awareness
Multilingual abilities
Professional etiquette
Time management skills
Key Requirements
Six months customer service experience
Basic computer skills with word processing and data entry
Ability to protect Protected Health Information (PHI)