Case Manager - Recovering Independance

EML

Melbourne, Victoria, Australia
Not specified; salary reviews mentioned as pyrt of...
Fully remote
Previous experience in fast-paced high-pressure environment
Strong pc skills with ability to learn new systems
Excellent communication and stakeholder engagement skills
The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer

Job Summary

  • The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer.
  • EML fosters a learning culture that invests in employee development to ensure long-term career growth within the organization.
  • Employees benefit from flexible work arrangements allowing up to 3 days of remote work after training completion.

Matching Summary

The role involves providing direct support to individuals recovering from long-term work-related injuries who are no longer with an active employer.

Salary

Not specified; Salary reviews mentioned as part of annual incentive scheme

Skills & Requirements

Must-have

  • Previous experience in fast-paced high-pressure environment
  • Strong PC skills with ability to learn new systems
  • Excellent communication and stakeholder engagement skills

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Creative problem-solving abilities
  • High attention to detail and organizational skills

Key Requirements

  • Experience in customer service, medical reception, or call centre
  • Ability to manage caseloads within legislation and compliance guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter