The Senior Butler serves as a supervisory leader ensuring the delivery of highly personalized and anticipatory guest experiences within The Luxury Collection
Job Summary
The Senior Butler serves as a supervisory leader ensuring the delivery of highly personalized and anticipatory guest experiences within The Luxury Collection.
Primary responsibilities include managing pre-arrival preparations, conducting in-room registration, and performing high-touch services like luggage unpacking and garment care for VIPs.
The role requires liaising with key departments such as Housekeeping and F&B while maintaining accurate guest profiles and proposing service improvements.
Matching Summary
The Senior Butler serves as a supervisory leader ensuring the delivery of highly personalized and anticipatory guest experiences within The Luxury Collection.
Skills & Requirements
Must-have
3-5 years luxury hotel experience
Supervisory experience in hospitality
Opera PMS proficiency required
VIP guest preference management
In-room registration execution
Nice-to-have
Strong interpersonal communication skills
Ability to remain calm under pressure
Proactive service innovation mindset
High attention to detail oriented
Flexible shift availability including weekends
Key Requirements
Diploma in Hospitality Management or related field