Operations Manager | Emea

Deel

Spain, Spain
Remote
Manage day-to-day operational workflows
Support automation initiatives
Partner with cross-functional teams
Deel is seeking a Senior Operations Manager to lead and improve operational processes within their Customer Success team. The role requires strong problem-solving and analytical skills, ideally in a fast-paced environment, with a focus on efficiency and automation

Job Summary

  • The Senior Operations Manager will be responsible for leading and executing the administration and improvement of the systems, tools and processes that power our teams.
  • You will be empowered to own, build, and shape the strategy and tactics that drive the effectiveness and efficiency of the Customer Success team and Deel overall.
  • At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Matching Summary

Match Score: 85

Deel is seeking a Senior Operations Manager to lead and improve operational processes within their Customer Success team. The role requires strong problem-solving and analytical skills, ideally in a fast-paced environment, with a focus on efficiency and automation.

Skills & Requirements

Must-have

  • Manage day-to-day operational workflows
  • Support automation initiatives
  • Partner with cross-functional teams
  • Ensure adherence to operational controls
  • Monitor operational performance metrics
  • Drive customer-focused process improvements
  • Expand and improve self-service options

Nice-to-have

  • Solutions-oriented mindset
  • Collaborative team player
  • High energy and bias for action

Key Requirements

  • 8+ years of experience in operations
  • Fast-paced environment experience
  • KPI-driven performance metrics experience
  • Process automation and operational tooling exposure
  • FinTech, consulting, banking, or fast-paced start-ups background
  • Strong analytical skills
  • SQL familiarity a plus

Work Rights

Not specified

Tailored Resume

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