Assistant Case Manager

Prudential Assurance UK

End-to-end case management experience
Underwriting knowledge h&p and life products
Frontline team support and consultation
The role provides end-to-end case management to ensure service level agreements with bank partners are consistently met

Job Summary

  • The role provides end-to-end case management to ensure service level agreements with bank partners are consistently met.
  • Candidates will act as a key support to partnership bank frontlines by providing pre-case consultation and negotiation with internal stakeholders.
  • Prudential pledges to create a culture where diversity is celebrated and inclusion assured for all people, customers, and partners.

Matching Summary

The role provides end-to-end case management to ensure service level agreements with bank partners are consistently met.

Skills & Requirements

Must-have

  • End-to-end case management experience
  • Underwriting knowledge H&P and life products
  • Frontline team support and consultation

Nice-to-have

  • Experience handling HNW or MCH clients
  • Ability to facilitate complex case discussions
  • Proactive month-end priority management skills

Key Requirements

  • University degree in any discipline
  • Basic underwriting certification or knowledge
  • At least 2 years of underwriting or case management experience
  • 5 years of working experience in the Insurance field in Sales

Work Rights

Not specified

Tailored Resume

Cover Letter