Service Lane Manager

Rick Hendrick Chevrolet (Norfolk)

Norfolk, Virginia, US
**
Oversee service orders
Manage warranty claims
Supervise service employees
** Rick Hendrick Chevrolet in Norfolk, Virginia, is seeking a Service Lane Manager to assist in managing the service department operations and supervising employees to enhance profitability and customer satisfaction. The ideal candidate will have a strong background in automotive service, management experience, and effective communication skills. **

Job Summary

  • Assists with managing operations of the service department and supervising service department employees.
  • Responsible for assisting with operations, profitability, and customer satisfaction in the service department.
  • Oversees training and supervising of service department employees and works with upper management and Human Resources to make hiring and discipline decisions.

Matching Summary

Match Score: 75

** Rick Hendrick Chevrolet in Norfolk, Virginia, is seeking a Service Lane Manager to assist in managing the service department operations and supervising employees to enhance profitability and customer satisfaction. The ideal candidate will have a strong background in automotive service, management experience, and effective communication skills. **

Skills & Requirements

Must-have

  • Oversee service orders
  • Manage warranty claims
  • Supervise service employees
  • Maintain customer satisfaction
  • Work with upper management

Nice-to-have

  • Maintain good factory relationships
  • Demonstrate Core Values
  • Foster teamwork and trust

Key Requirements

  • Associate Degree
  • Automotive field of study
  • 5+ years of work experience
  • Prior automotive service/technical experience
  • Previous management or supervisory experience
  • Valid Driver's License

Work Rights

Not specified

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