Customer Service Representative, Hvac

AIG Europe Ltd

Jeffersonville, IN, US
Hybrid
Excellent written and verbal communication skills
Proficiency with ms word, outlook, excel, and crm systems
Ability to work independently and as part of a team
This hybrid position involves working directly with HVAC dealers and customers to ensure contracts are upheld and providing superior service support

Job Summary

  • This hybrid position involves working directly with HVAC dealers and customers to ensure contracts are upheld and providing superior service support.
  • The role requires acting as a connector between internal staff and external clients while resolving data discrepancies and processing contract transfers.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its employees.

Matching Summary

This hybrid position involves working directly with HVAC dealers and customers to ensure contracts are upheld and providing superior service support.

Skills & Requirements

Must-have

  • Excellent written and verbal communication skills
  • Proficiency with MS Word, Outlook, Excel, and CRM systems
  • Ability to work independently and as part of a team

Nice-to-have

  • General or technical knowledge of HVAC equipment
  • Prior experience in warranty or insurance industry
  • Empathy, patience, adaptability, and proactivity

Key Requirements

  • Computer and software skills including CRM systems
  • Strong organizational skills and ability to meet deadlines
  • Ability to explain technical information clearly to peers and customers

Work Rights

Not specified

Tailored Resume

Cover Letter