Case Manager - Specialised Insurance

107

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Empathetic approach to supporting injured workers
Strong communication and decision-making skills
This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey

Job Summary

  • This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.
  • The company fosters a learning culture that invests in employees to ensure long-term career growth within a diverse team.
  • Benefits include up to 16 weeks paid parental leave, flexible work-from-home options, and access to comprehensive wellbeing programs.

Matching Summary

This role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.

Salary

Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Empathetic approach to supporting injured workers
  • Strong communication and decision-making skills

Nice-to-have

  • Allied health or rehabilitation background
  • Previous case management experience
  • Strategic focus on minimizing claim costs

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • High level of empathy and resilience
  • Ability to build rapport with multiple stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter