Digital Product Operations & Performance Assistant Manager, Seaa
Chanel (Australia) Pty Ltd
Australia
Digital product operations
Release management
Performance tracking
Coordinate the operational rollout, new initiatives and drive performance for client-facing and clienteling digital products across SEAA markets
Job Summary
Coordinate the operational rollout, new initiatives and drive performance for client-facing and clienteling digital products across SEAA markets.
Define and propose the right metrics to track the success of new and existing digital products/ features and regularly review performance data to create transparency.
Support new digital product initiatives for SEAA by gathering and articulating requirements, facilitating alignment, and assisting markets for launch.
Matching Summary
Coordinate the operational rollout, new initiatives and drive performance for client-facing and clienteling digital products across SEAA markets.
Skills & Requirements
Must-have
Digital product operations
Release management
Performance tracking
Data analysis
Stakeholder communication
Client-facing digital products
Nice-to-have
Creating order from complexity
Understanding user behavior
Agile working environments
Connecting with partners
Key Requirements
Experience in digital product operations or project management
Attention to detail and strong project management
Product and technical literacy (CRM, clienteling, e-Commerce)
Familiarity with web/ app analytics tools (GA4, Power BI)