Technical Service Manager

Marmon Cornelius (Singapore) Pte Ltd

Singapore
Not specified (potentially hybrid based on customer-facing and fieldwork requirements)
5 years technical service experience
Field troubleshooting and warranty resolution
Create technical documentation and training materials
Marmon Cornelius (Singapore) Pte Ltd is seeking a Technical Service Manager to enhance customer satisfaction through technical support and equipment performance. The ideal candidate will have extensive experience in technical service and documentation, with strong problem-solving skills and a collaborative mindset

Job Summary

  • This role is central to delivering exceptional technical support, driving equipment performance, and enhancing customer satisfaction across the region.
  • The successful candidate will act as the go-to expert for technical sales support, field troubleshooting, and warranty resolution while collaborating with commercial teams.
  • As part of Marmon Holdings backed by Berkshire Hathaway, the company fosters a culture where everyone's empowered to be their best.

Matching Summary

Match Score: 85

Marmon Cornelius (Singapore) Pte Ltd is seeking a Technical Service Manager to enhance customer satisfaction through technical support and equipment performance. The ideal candidate will have extensive experience in technical service and documentation, with strong problem-solving skills and a collaborative mindset.

Skills & Requirements

Must-have

  • 5 years technical service experience
  • Field troubleshooting and warranty resolution
  • Create technical documentation and training materials

Nice-to-have

  • Background in fountain beverage equipment servicing
  • Experience with third party service networks
  • Strong analytical skills for data reporting

Key Requirements

  • Minimum 5 years technical service-related experience
  • Mechanical and electrical aptitude
  • Ability to read and interpret technical documentation

Work Rights

Not specified

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