Job 39915

Hertz

Base: $55k commensurate of experience; bonus/equit...
Highschool diploma or equivalent
Experience supervising frontline employees
Strong problem-solving skills
This role involves leading a team of 20-30 hourly support agents dedicated to delivering exceptional customer experiences for Hertz's Insurance Fleet Replacement business

Job Summary

  • This role involves leading a team of 20-30 hourly support agents dedicated to delivering exceptional customer experiences for Hertz's Insurance Fleet Replacement business.
  • The supervisor is responsible for overseeing multi-month support workflows, ensuring key performance indicators are met, and fostering a culture of accountability.
  • Benefits include up to 40% off standard Hertz rentals, medical/dental/vision plans, 401(k) matching, and educational reimbursement.

Matching Summary

This role involves leading a team of 20-30 hourly support agents dedicated to delivering exceptional customer experiences for Hertz's Insurance Fleet Replacement business.

Salary

Base: $55K commensurate of experience; Bonus/Equity: Not specified; Benefits: Up to 40% off rentals, PTO, Medical/Dental/Vision, 401(k) match

Skills & Requirements

Must-have

  • Highschool Diploma or equivalent
  • Experience supervising frontline employees
  • Strong problem-solving skills
  • Basic proficiency with Excel
  • Excellent communication skills

Nice-to-have

  • Customer-centric mindset
  • Experience in car rental industry
  • Willingness to learn new tools
  • Associate or bachelor's degree
  • Process improvement initiative experience

Key Requirements

  • Highschool Diploma or equivalent required
  • Experience supervising part-time or variable-hour staff
  • No specific work authorization mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter