Mychart Help Desk Specialist

Saint Francis Healthcare System

Base: $18.61ph minimum; bonus/equity: not specifie...
Onsite (specific location not mentioned but only candidates from mo, il, ar are considered)
1+ years help desk experience
High school diploma required
Support for mo il ar states
Saint Francis Healthcare System is seeking a MyChart Help Desk Specialist to provide technical support and customer service for their MyChart patient portal. The ideal candidate should have at least one year of experience in a help desk or healthcare IT role, with a preference for familiarity with Epic Systems and MyChart

Matching Summary

Match Score: 75

Saint Francis Healthcare System is seeking a MyChart Help Desk Specialist to provide technical support and customer service for their MyChart patient portal. The ideal candidate should have at least one year of experience in a help desk or healthcare IT role, with a preference for familiarity with Epic Systems and MyChart.

Salary

Base: $18.61/hour minimum; Bonus/Equity: Not specified; Benefits: Comprehensive health, dental, vision, retirement matching, education assistance up to $5,000/year

Skills & Requirements

Must-have

  • 1+ years help desk experience
  • High school diploma required
  • Support for MO IL AR states

Nice-to-have

  • Familiarity with Epic Systems
  • Bilingual Spanish or Mandarin
  • Experience in healthcare setting
  • Understanding of HIPAA regulations

Key Requirements

  • High school diploma or equivalent
  • 1+ years in help desk or customer service
  • Must reside in MO, IL, or AR

Work Rights

Not specified

Tailored Resume

Cover Letter