Customer Solutions Representative

AGL Energy

Adelaide, SA, Australia
Base: $69,012.00 + 12.5% super; bonus/equity: $500...
Hybrid
Handling inbound calls
Resolve account and billing enquiries
Selling to existing and new customers
Join a passionate team focused on powering Australian lives in a culture that values inclusivity, respect, and learning

Job Summary

  • Join a passionate team focused on powering Australian lives in a culture that values inclusivity, respect, and learning.
  • Handle inbound calls to resolve customer inquiries, manage changes, take payments, and sell to existing and new customers.
  • AGL offers a competitive salary, quarterly bonuses, hybrid work arrangements after probation, and extensive benefits including staff discounts and parental leave.

Matching Summary

Join a passionate team focused on powering Australian lives in a culture that values inclusivity, respect, and learning.

Salary

Base: $69,012.00 + 12.5% Super; Bonus/Equity: $500-$1500 quarterly bonuses; Benefits: range of discounts & benefits

Skills & Requirements

Must-have

  • handling inbound calls
  • resolve account and billing enquiries
  • selling to existing and new customers
  • active listener with excellent communication skills
  • confident in learning new technologies

Nice-to-have

  • people-focused
  • genuinely love helping customers
  • passionate about customer service
  • motivated to achieve the best outcome
  • inclusive & diverse culture

Key Requirements

  • unlimited, full working rights in Australia

Work Rights

Unlimited, full working rights in Australia

Tailored Resume

Cover Letter