Draslovka is seeking a Support Engineer to manage customer interactions and provide exceptional support for sales and service functions within a hybrid/remote work environment. The ideal candidate will have a background in engineering, proficiency in software development, and experience in electronic fault finding, with a focus on enhancing customer experience and driving business growth
Job Summary
Proactively manage customer interactions by providing exceptional support to sales and service functions, including in-house engineering tasks for product, process, and software enhancements.
Conduct product demonstrations, trials, installations, commissioning, maintenance, and troubleshooting at client sites, along with routine and corrective remote calibration of analysers.
Support sales efforts by aligning customer requirements with product offerings, conducting technical presentations, and enhancing customer experience to drive business growth.
Matching Summary
Match Score: 85
Draslovka is seeking a Support Engineer to manage customer interactions and provide exceptional support for sales and service functions within a hybrid/remote work environment. The ideal candidate will have a background in engineering, proficiency in software development, and experience in electronic fault finding, with a focus on enhancing customer experience and driving business growth.