Service Delivery Specialist

GE HealthCare

Not specified (assumed to be hybrid or onsite based on the nature of the role).
Driving service delivery
Customer satisfaction
Operational excellence
The Service Delivery Specialist position at GE HealthCare involves managing service delivery processes to ensure customer satisfaction and operational excellence in Turkiye. The role requires strong analytical and organizational skills, along with a Bachelor's degree in Engineering or a related field

Job Summary

  • Service Delivery Specialist is responsible for driving service delivery, execution, dispatching and master planning processes to ensure customer satisfaction, problem resolution and operation excellence across in Turkiye.
  • Ensuring ongoing customer satisfaction by efficient planning of field operations and timely resolution of customer issues.
  • Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service.

Matching Summary

Match Score: 75

The Service Delivery Specialist position at GE HealthCare involves managing service delivery processes to ensure customer satisfaction and operational excellence in Turkiye. The role requires strong analytical and organizational skills, along with a Bachelor's degree in Engineering or a related field.

Skills & Requirements

Must-have

  • driving service delivery
  • customer satisfaction
  • operational excellence
  • field operations planning
  • corrective service requests
  • preventive maintenance planning
  • data analysis and business case development

Nice-to-have

  • collaboration, negotiation and conflict resolution
  • analytical, problem solving & root-cause analysis
  • Six Sigma quality concepts and tools
  • ISO 13485 and CE Mark requirements

Key Requirements

  • Bachelor’s Degree in Engineering or a related field
  • Experience or familiarity with process management
  • Strong analytical and quantitative skills
  • Experience on statistical and/or data management tools
  • Proven ability to meet deadlines
  • Excellent planning, prioritization and organizational skills
  • Excellent interpersonal and verbal & written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter