Collections Consultant (polish & English) – Barcelona Sdc
Air Products
Barcelona, Spain
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Native polish language skills
Strong english language skills
Customer interaction experience
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Air Products is seeking a Collections Consultant fluent in Polish and English to join their Shared Delivery Center in Barcelona. The ideal candidate should have customer service experience, strong organizational skills, and a detail-oriented mindset, contributing to the timely collection of outstanding customer balances.
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Job Summary
Ensure timely collection of outstanding customer balances according to Air Products’ Credit & Collections policies.
Collaborate with Customer Service, Sales Representatives, and customers to resolve disputes, payment issues, and credit hold situations.
Enjoy discounts on your favorite brands as part of Air Products and have access to a training platform for professional development.
Matching Summary
Match Score: 75
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Air Products is seeking a Collections Consultant fluent in Polish and English to join their Shared Delivery Center in Barcelona. The ideal candidate should have customer service experience, strong organizational skills, and a detail-oriented mindset, contributing to the timely collection of outstanding customer balances.
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Skills & Requirements
Must-have
Native Polish language skills
Strong English language skills
Customer interaction experience
Handle customer calls and emails
MS Office proficiency
Nice-to-have
Organized and detail-oriented
Collaborative team player
Self-motivated and results-focused
Basic accounting knowledge
SAP experience beneficial
Key Requirements
Native Polish & strong English
Customer service experience
Experience in corporate environment
Experience handling high volumes of calls
Experience with collections and dispute management