Ingeniero De Soporte

ticketmaster.co.nz

Onsite
Python programming
Sql and mongodb databases
Power bi data visualization
Our Support team ensures the optimal functioning of Ticketmaster's ticketing system by managing critical platforms, automating processes, analyzing key operational data, and providing specialized support to internal and global teams

Job Summary

  • Our Support team ensures the optimal functioning of Ticketmaster's ticketing system by managing critical platforms, automating processes, analyzing key operational data, and providing specialized support to internal and global teams.
  • As a Support Engineer, you will be responsible for ensuring the operational continuity of the sales system through process automation, specialized data management, secure credential handling, and prompt incident resolution.
  • Ticketmaster is part of Live Nation Entertainment, the world's largest live entertainment company, dedicated to connecting people with the live events they love.

Matching Summary

Our Support team ensures the optimal functioning of Ticketmaster's ticketing system by managing critical platforms, automating processes, analyzing key operational data, and providing specialized support to internal and global teams.

Skills & Requirements

Must-have

  • Python programming
  • SQL and MongoDB databases
  • Power BI data visualization
  • System monitoring experience
  • Handling confidential information

Nice-to-have

  • Collaborating with global teams
  • Problem-solving complex issues
  • Providing timely service
  • Assertive communication
  • Constant learning attitude

Key Requirements

  • 2 years of experience in Python, C#, C++, and Java
  • 3 years of experience in IT systems and project monitoring
  • Advanced English proficiency
  • Engineering or Systems degree
  • Availability for shift work

Work Rights

Not specified

Tailored Resume

Cover Letter