Associate, Payroll Client Services - Sat–wed

RemotoJOB

Remote
Base: $19,650 - $44,200 usd; bonus/equity: not spe...
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Payroll processing support experience
Payroll fundamentals understanding
Client-facing support experience
** Remote is seeking an Associate for Payroll Client Services to provide payroll support and manage client inquiries in a fully remote environment. The role requires a blend of payroll expertise, client communication, and a proactive approach to problem-solving. **

Job Summary

  • The Associate, Payroll Client Services provides payroll support and guidance, managing complex multi-country payroll issues and high-volume client inquiries while ensuring compliance and excellent service.
  • Key responsibilities include first-line support for payroll inquiries, triaging support tickets, managing live messaging channels, and providing frontline support across multiple payroll-related products.
  • This is a full-time role with a fixed weekly schedule from Saturday through Wednesday, requiring candidates to be available to work weekends as part of their standard shift.

Matching Summary

Match Score: 75

** Remote is seeking an Associate for Payroll Client Services to provide payroll support and manage client inquiries in a fully remote environment. The role requires a blend of payroll expertise, client communication, and a proactive approach to problem-solving. **

Salary

Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Payroll processing support experience
  • Payroll fundamentals understanding
  • Client-facing support experience
  • Analytical mindset and attention to detail
  • Fast-paced international environments
  • Fluent English communication skills
  • Slack, Zendesk, spreadsheets proficiency

Nice-to-have

  • Team player
  • Continuous improvement mindset
  • Ambitious and motivated

Key Requirements

  • Experience supporting payroll processing
  • Working knowledge of regional compliance basics
  • Ability to learn and support multiple payroll products

Work Rights

Not specified

Tailored Resume

Cover Letter