Base: $20.55 - $34.25 hourly; bonus/equity: not sp...
On-site
Bilingual spanish communication
Customer service and sales skills
Digital banking engagement
Specializes in branch customer experience through sales, service, and digital engagement for Consumer and Business Banking customers
Job Summary
Specializes in branch customer experience through sales, service, and digital engagement for Consumer and Business Banking customers.
Supports daily branch operations as a Teller and meets customer service and sales needs, frequently traveling to different branches within a designated area.
Educates customers on banking solutions, identifies needs, and refers complex issues to appropriate team members while adhering to service standards and promoting a positive brand environment.
Matching Summary
Specializes in branch customer experience through sales, service, and digital engagement for Consumer and Business Banking customers.
Salary
Base: $20.55 - $34.25 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Bilingual Spanish communication
Customer service and sales skills
Digital banking engagement
Branch operations support
Problem resolution
AML, BSA, and KYC processes
Nice-to-have
Empathy and customer centricity
Flexibility and adaptability
Entrepreneurial spirit
Critical thinking
Key Requirements
Minimum 1 year retail sales, call center, customer service, or telesales experience
Fluent in English and Spanish (verbal and written)