Customer Journey Expert Getting Paid – Retail Payments

ING

Netherlands
Hybrid
Digital product leadership
Customer experience focus
Payments expertise
ING is seeking a Customer Journey Expert for its Retail Payments team, focusing on creating and optimizing digital payment solutions. The ideal candidate will have a strong background in product management and customer experience, with a focus on driving value creation in the payments sector

Job Summary

  • You will own high-impact payment journeys used by millions.
  • Work in a collaborative, agile environment with skilled professionals.
  • Opportunities for growth towards senior roles in payments leadership.

Matching Summary

Match Score: 85

ING is seeking a Customer Journey Expert for its Retail Payments team, focusing on creating and optimizing digital payment solutions. The ideal candidate will have a strong background in product management and customer experience, with a focus on driving value creation in the payments sector.

Skills & Requirements

Must-have

  • Digital product leadership
  • Customer experience focus
  • Payments expertise

Nice-to-have

  • Strong stakeholder management
  • Curiosity and pragmatism
  • Fluency in Dutch

Key Requirements

  • 3–8+ years of experience
  • Fluent in English
  • Experience in complex regulated environments

Work Rights

Not specified

Tailored Resume

Cover Letter