1+ years workday hcm payroll or financials project management
Business level japanese communication skills
This role serves as a key liaison between Professional Services and Production Services to drive enterprise-level support and service activities
Job Summary
This role serves as a key liaison between Professional Services and Production Services to drive enterprise-level support and service activities.
The Customer Success Manager acts as a strategic partner to executive stakeholders, designing success plans that align product roadmaps with long-term business strategies.
Workday offers a culture of integrity and empathy where employees are trusted to take risks and grow their careers in a global environment.
Matching Summary
This role serves as a key liaison between Professional Services and Production Services to drive enterprise-level support and service activities.
Skills & Requirements
Must-have
5+ years customer facing services experience
1+ years Workday HCM Payroll or Financials project management
Business level Japanese communication skills
Nice-to-have
Experience with State & Local Government customers
Functional domain expertise in Financials
Strong executive presentation and facilitation skills
Adaptive Planning implementation experience
Cross-functional collaboration across Sales and Product
Key Requirements
Bachelor's degree or equivalent work experience
Ability to travel up to 30%
Must be able to work from Tokyo or Osaka office 50% of the time