Aman Customer Engagement Specialist - Aman New York

Amanresorts International Pte. Ltd

New York, US
Hourly: $37.38; bonus/equity: not specified; benef...
2-3 years hospitality or guest services experience
Excellent written and verbal communication skills
Detail-oriented with strong time-management skills
The Aman Customer Engagement Specialist will be a key host responsible for designing and delivering a transformational guest experience at the new Aman New York property

Job Summary

  • The Aman Customer Engagement Specialist will be a key host responsible for designing and delivering a transformational guest experience at the new Aman New York property.
  • This role requires handling incoming correspondence across all departments including Food and Beverage, Spa, Front Office, and Concierge while maintaining detailed guest preference records.
  • Candidates will receive comprehensive health benefits, a Safe Harbor 401K Plan, complimentary stays at other Aman properties, and discounts on dining and retail.

Matching Summary

The Aman Customer Engagement Specialist will be a key host responsible for designing and delivering a transformational guest experience at the new Aman New York property.

Salary

Hourly: $37.38; Bonus/Equity: Not specified; Benefits: Comprehensive health, 401K, complimentary stays, wellness events

Skills & Requirements

Must-have

  • 2-3 years hospitality or guest services experience
  • Excellent written and verbal communication skills
  • Detail-oriented with strong time-management skills

Nice-to-have

  • Graduate of Hotel School or College Degree
  • Experience in sales or travel industries
  • Passion for ultra-luxury environment

Key Requirements

  • At least 2-3 years' experience in hospitality or guest services
  • Graduate of Hotel School or College Degree (preferred)
  • Strong interpersonal and technology skills

Work Rights

Not specified

Tailored Resume

Cover Letter