12 Months Policy Servicing (Life insurance) #BJT

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Policy servicing experience
Team leadership skills
Customer complaint management
The role involves delivering high quality, accurate, and prompt service to customers while managing a team of policy servicing executives

Job Summary

  • The role involves delivering high quality, accurate, and prompt service to customers while managing a team of policy servicing executives.
  • Candidates will be responsible for handling customer complaints, escalating issues where necessary, and collaborating with internal stakeholders.
  • The position includes performing user acceptance testing, providing progress updates, and signing off on application procedures.

Matching Summary

Match Score: 75

The role involves delivering high quality, accurate, and prompt service to customers while managing a team of policy servicing executives.

Skills & Requirements

Must-have

  • Policy servicing experience
  • Team leadership skills
  • Customer complaint management

Nice-to-have

  • User acceptance testing experience
  • Stakeholder collaboration abilities
  • Prompt service delivery mindset

Key Requirements

  • Experience in life insurance policy servicing
  • Proven ability to lead a team
  • Strong communication and problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter