Experience Lead

H&M

Athina, Greece
Not specified; not specified; benefits: 25% staff ...
**
3-4+ years ecommerce experience
Fashion industry background preferred
Cross-functional collaboration skills
** H&M is seeking an Experience Lead for their eCommerce team in Athens, Greece, who will optimize the customer journey and enhance digital performance across multiple markets. The ideal candidate will have significant experience in eCommerce, particularly in fashion, and will be responsible for enhancing sales performance through data-driven insights and cross-functional collaboration. **

Job Summary

  • The Experience Lead will optimize the customer and employee experience across store and digital touchpoints to enhance commercial performance.
  • This role involves leading a team of E-commerce Leads and collaborating with Global functions to implement post-purchase strategies and digital execution plans.
  • Employees enjoy benefits including a 25% staff discount on all H&M Group brands, private health insurance, and a hybrid work model.

Matching Summary

Match Score: 75

** H&M is seeking an Experience Lead for their eCommerce team in Athens, Greece, who will optimize the customer journey and enhance digital performance across multiple markets. The ideal candidate will have significant experience in eCommerce, particularly in fashion, and will be responsible for enhancing sales performance through data-driven insights and cross-functional collaboration. **

Salary

Not specified; Not specified; Benefits: 25% Staff discount; Private Health and Life Insurance; Food Vouchers; Long Service Reward; Retirement Reward; Bonus for Referring a Friend

Skills & Requirements

Must-have

  • 3-4+ years eCommerce experience
  • Fashion industry background preferred
  • Cross-functional collaboration skills
  • Digital channel and commercial understanding
  • Fluent English communication

Nice-to-have

  • Customer-centric mindset
  • Strong analytical planning abilities
  • Proactive ownership drive
  • Continuous improvement motivation
  • Influencing without authority

Key Requirements

  • 3-4+ years in eCommerce
  • Experience in fashion sector
  • Fluent in English

Work Rights

Not specified

Tailored Resume

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