Customer Support Specialist, Order Operations

Four Hands

Austin, TX, United States
On-site
Microsoft dynamics 365 proficiency
Order entry and maintenance accuracy
Payment reconciliation skills
The Customer Support Specialist manages the full lifecycle of customer orders from entry to delivery ensuring accuracy and timely fulfillment

Job Summary

  • The Customer Support Specialist manages the full lifecycle of customer orders from entry to delivery ensuring accuracy and timely fulfillment.
  • This role requires close collaboration with Sales, Logistics, Finance, and warehouse partners to resolve issues and maintain operational efficiency.
  • Four Hands is recognized as one of Austin's Top Workplaces and invests in fostering employee careers within a dynamic, growing team.

Matching Summary

The Customer Support Specialist manages the full lifecycle of customer orders from entry to delivery ensuring accuracy and timely fulfillment.

Skills & Requirements

Must-have

  • Microsoft Dynamics 365 proficiency
  • Order entry and maintenance accuracy
  • Payment reconciliation skills
  • Logistics and shipment coordination
  • Inventory discrepancy resolution

Nice-to-have

  • Process improvement identification
  • Cross-functional team collaboration
  • Problem-solving with urgency
  • High-volume order handling experience

Key Requirements

  • Experience with Microsoft Dynamics 365
  • Ability to reconcile customer payments
  • Strong attention to detail for data accuracy

Work Rights

Not specified

Tailored Resume

Cover Letter