Loaner Desk Agent

BMW/Mini of Sterling

Sterling, VA, United States
Not specified; industry leading compensation + ben...
Not specified
Automotive customer service experience
Strong verbal and written communication skills
Excellent computer and crm proficiency
BMW/Mini of Sterling is seeking a Loaner Desk Agent who is motivated, personable, and eager to grow within the automotive industry. The role involves managing the check-in and check-out process of loaner vehicles while maintaining high standards of customer service

Job Summary

  • The role involves assuring proper and thorough check-in and check-out of loaner vehicles for clients.
  • Employees must assess loaners for excessive mileage, damage, fuel levels, and overall cleanliness.
  • The company offers a comprehensive benefits package including medical, dental, vision, and 401(k) retirement plans.

Matching Summary

Match Score: 85

BMW/Mini of Sterling is seeking a Loaner Desk Agent who is motivated, personable, and eager to grow within the automotive industry. The role involves managing the check-in and check-out process of loaner vehicles while maintaining high standards of customer service.

Salary

Not specified; Industry leading compensation and benefits package mentioned

Skills & Requirements

Must-have

  • Automotive customer service experience
  • Strong verbal and written communication skills
  • Excellent computer and CRM proficiency

Nice-to-have

  • Ability to convert internet leads to appointments
  • Outstanding follow-up abilities
  • Energetic and self-motivated attitude

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug-free workplace compliance required

Work Rights

Not specified

Tailored Resume

Cover Letter