Front Line Associate – Nilai, Malaysia

Western Union

Nilai, Malaysia
In-person
Customer service skills
Cash handling
Ms office tools
Western Union is seeking a Front Line Associate in Nilai, Malaysia, with a focus on customer service, cash handling, and compliance with company policies. The role invites individuals with customer service experience, problem-solving skills, and good communication abilities, offering them a chance to grow within a global financial services company

Job Summary

  • As a Front-Line Associate, you will be responsible for maintaining customer services as per company standard, generating money transfer transactions, cash register operations and loss prevention in adherence to store standards, company policies and front desk procedures.
  • You will be responsible for welcoming customers, providing them with guidance & help in processing their transactions.
  • You will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, to name a few.

Matching Summary

Match Score: 85

Western Union is seeking a Front Line Associate in Nilai, Malaysia, with a focus on customer service, cash handling, and compliance with company policies. The role invites individuals with customer service experience, problem-solving skills, and good communication abilities, offering them a chance to grow within a global financial services company.

Skills & Requirements

Must-have

  • customer service skills
  • cash handling
  • MS Office tools
  • weekend availability

Nice-to-have

  • financial services experience
  • retail experience
  • currency exchange experience
  • additional languages

Key Requirements

  • 0-2 yrs customer service experience
  • SPM qualification
  • cash management experience
  • basic MS Office experience

Work Rights

Not specified

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