Customer Banking Specialist

CBA New Digital Businesses Pty

Port Augusta, Australia
Full time, onsite
Full-time availability for predetermined roster
Ability to work in busy retail environment
Strong customer service and communication skills
CBA New Digital Businesses Pty is seeking a Customer Banking Specialist for their Port Augusta branch to provide exceptional customer service and support. The role involves building customer relationships, conducting financial health checks, and assisting with various banking products in a collaborative team environment

Job Summary

  • This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
  • You will build personal connections with customers, assist them with digital banking options, and perform financial health checks to assess their needs.
  • The position involves processing applications for loans and credit cards while proactively engaging customers through calls and community events.

Matching Summary

Match Score: 85

CBA New Digital Businesses Pty is seeking a Customer Banking Specialist for their Port Augusta branch to provide exceptional customer service and support. The role involves building customer relationships, conducting financial health checks, and assisting with various banking products in a collaborative team environment.

Skills & Requirements

Must-have

  • Full-time availability for predetermined roster
  • Ability to work in busy retail environment
  • Strong customer service and communication skills
  • Knowledge of banking products and services
  • Integrity and customer-centric mindset

Nice-to-have

  • Passion for community engagement and fundraising
  • Experience with financial health checks
  • Comfort working independently and collaboratively
  • Proactive approach to building customer rapport

Key Requirements

  • Full-time availability on Monday-Friday 8:30am-4:51pm roster
  • Ability to adhere to bank processes and procedures
  • Genuine passion for putting customer needs first

Work Rights

Not specified

Tailored Resume

Cover Letter