The role involves maintaining excellent relationships with customers and ensuring their satisfaction through quality service and precise on-site communication
Job Summary
The role involves maintaining excellent relationships with customers and ensuring their satisfaction through quality service and precise on-site communication.
Employees are accountable for the end-user's safety and must execute planned maintenance, callouts, and repairs while adhering to strict safety standards.
KONE offers comprehensive learning and development programs along with career progression opportunities within a global organization recognized as a World's Best Employer.
Matching Summary
The role involves maintaining excellent relationships with customers and ensuring their satisfaction through quality service and precise on-site communication.
Skills & Requirements
Must-have
2 years escalator industry experience
Advanced knowledge of electronics
Electrical or mechanical background
Nice-to-have
Strong customer relationship management skills
Proactive communication with site contacts
Commitment to continuous learning
Key Requirements
Prior experience from customer service
2 years escalator industry experience
Relevant education in Electrical/Mechanical/Mechatronics/Vertical Transportation