Patient Service Coordinator Ii

621

Boston, Massachusetts, United States
Base: $17.71 - $24.94phly; bonus/equity: not speci...
Hybrid
High school diploma or ged required
3 years secretarial experience preferred
Proficiency in epic scheduling and registration systems
This role serves as the primary interface between patients and providers within an outpatient Cardiology practice at Mass General Brigham

Job Summary

  • This role serves as the primary interface between patients and providers within an outpatient Cardiology practice at Mass General Brigham.
  • The position requires managing daily physician schedules, referral work queues, and prior authorizations using the Epic electronic health record system.
  • Candidates will be expected to function as a resource for team members while maintaining strict confidentiality and privacy standards consistent with HIPAA guidelines.

Matching Summary

This role serves as the primary interface between patients and providers within an outpatient Cardiology practice at Mass General Brigham.

Salary

Base: $17.71 - $24.94/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • 3 years secretarial experience preferred
  • Proficiency in Epic scheduling and registration systems
  • Knowledge of HMO and managed care insurance plans
  • Ability to handle confidential patient information per HIPAA

Nice-to-have

  • Associate's Degree in Business or Secretarial Science
  • Experience as a Super User for administrative systems
  • Strong problem-solving skills for complex patient issues
  • Ability to train and orient new staff members
  • Excellent verbal and written communication skills

Key Requirements

  • High School Diploma or GED
  • 3 years medical secretarial experience
  • Knowledge of third-party insurance verification
  • HIPAA compliance understanding

Work Rights

Not specified

Tailored Resume

Cover Letter