The role is based at the new Shared Service Center in Budapest, Hungary, supporting clients throughout their lifecycle
Job Summary
The role is based at the new Shared Service Center in Budapest, Hungary, supporting clients throughout their lifecycle.
Responsibilities include managing complex customer requirements, processing orders, and ensuring timely resolution of enquiries across multiple departments.
Candidates must demonstrate high integrity, attention to detail, and the ability to multitask while adhering to company policies and KPI metrics.
Matching Summary
The role is based at the new Shared Service Center in Budapest, Hungary, supporting clients throughout their lifecycle.
Skills & Requirements
Must-have
Fluency in English and Spanish language
2-3 years customer service experience
Order entry and order management skills
Proficiency with CRM systems
Strong written and verbal communication
Nice-to-have
Experience with ERP systems preferred
Additional European language skills
Bachelor's degree or relevant experience
Proactive solution-focused mindset
Ability to work under tight deadlines
Key Requirements
High school diploma required; Bachelor's preferred