The Global Process Owner for OTC is accountable for defining, governing, and making key decisions on order capture, credit management, pricing, delivery, billing, and collections across the enterprise
Job Summary
The Global Process Owner for OTC is accountable for defining, governing, and making key decisions on order capture, credit management, pricing, delivery, billing, and collections across the enterprise.
This role leads the end-to-end implementation of SAP S/4HANA within the OTC workstream and drives adoption of standardized OTC processes globally.
The position requires collaboration with multiple functional teams and supports change management activities to ensure compliance and harmonization.
Matching Summary
The Global Process Owner for OTC is accountable for defining, governing, and making key decisions on order capture, credit management, pricing, delivery, billing, and collections across the enterprise.
Skills & Requirements
Must-have
Order-to-Cash process ownership
SAP S/4HANA OTC expertise
Global ERP implementation leadership
Process design and governance
Cross-functional collaboration
Change management skills
Nice-to-have
Experience in regulated industries
Strong communication skills
Project management capabilities
Customer success focus
Innovation mindset
Inclusion and integrity values
Key Requirements
8–12 years order management experience
3–5 years leadership/process ownership
Bachelor’s degree in related field
Experience with SAP OTC business processes
Ability to travel 30% internationally
Familiarity with regulatory compliance (SOX, GDPR)