Customer Experience Associate - Future Opportunities - Etobicoke

TD Bank

Etobicoke, Ontario, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Customer service transactions
Financial transactions processing
Customer needs assessment
TD Canada Trust is the frontline of TD Bank, building deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • TD Canada Trust is the frontline of TD Bank, building deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond to and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation, with growth opportunities and skill development as defining features of the colleague experience, supported by a comprehensive Total Rewards package.

Matching Summary

TD Canada Trust is the frontline of TD Bank, building deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transactions processing
  • Customer needs assessment
  • MS Office proficiency
  • Detail-oriented
  • Calm and courteous communication

Nice-to-have

  • Charming personality
  • Go-getter attitude
  • Team effectiveness
  • Operational excellence
  • Innovative thinking

Key Requirements

  • High School diploma or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organization, planning, and time management skills
  • Hands-on MS Office and internet knowledge
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter