Solera is seeking a Solution Performance Manager for Dealer Solutions, responsible for ensuring clients maximize the value of their dealership management systems and associated software. The ideal candidate will have significant experience in automotive SaaS and dealership operations, focusing on product adoption, performance improvement, and customer engagement
Job Summary
Solera is a global leader transforming the vehicle lifecycle through connected digital experiences and processing over 300 million transactions annually.
The Performance Manager acts as a consultative partner to drive product adoption, optimize dealership workflows, and deliver measurable ROI improvements.
This highly hands-on role requires 60-75% travel to conduct on-site coaching, usage audits, and quarterly business reviews with dealership stakeholders.
Matching Summary
Match Score: 85
Solera is seeking a Solution Performance Manager for Dealer Solutions, responsible for ensuring clients maximize the value of their dealership management systems and associated software. The ideal candidate will have significant experience in automotive SaaS and dealership operations, focusing on product adoption, performance improvement, and customer engagement.
Skills & Requirements
Must-have
3-7 years automotive SaaS experience
Deep knowledge of dealership fixed ops
Hands-on DMS and CRM platform expertise
Strong data analysis and coaching skills
Ability to communicate complex workflows
Nice-to-have
Familiarity with CDK or Reynolds DMS
Experience with Elad or VinSolutions CRM
Background in BDC operations or service lane management
Prior Product Specialist or Trainer role
Proven ability to present to executive audiences
Key Requirements
3-7+ years experience in automotive SaaS or consulting
Expert proficiency in DMS, CRM, Service, and Marketing tools
Demonstrated success in process improvement and training