Customer Service & Customer Counter Agent

UPS

Koropi, Greece
Competitive salary; not specified; private life & ...
**
Fluency in greek and english
Crm systems proficiency
Office equipment operation
** UPS is seeking a Customer Service & Customer Counter Agent for their Koropi, Greece location, aiming to enhance customer interactions and provide effective service. The role requires strong communication skills, customer service experience, and proficiency in both Greek and English. **

Job Summary

  • This role involves handling incoming calls for pick-ups, tracking, and service guarantees while providing quality telephone customer service.
  • The position requires working at the customer reception desk as the first point of contact to ensure a positive customer experience.
  • UPS offers competitive salary, private life and health insurance, full training, and opportunities for internal promotion.

Matching Summary

Match Score: 75

** UPS is seeking a Customer Service & Customer Counter Agent for their Koropi, Greece location, aiming to enhance customer interactions and provide effective service. The role requires strong communication skills, customer service experience, and proficiency in both Greek and English. **

Salary

Competitive Salary; Not specified; Private Life & Health Insurance plan included

Skills & Requirements

Must-have

  • Fluency in Greek and English
  • CRM systems proficiency
  • Office equipment operation
  • Handling incoming calls
  • Track and trace inquiries

Nice-to-have

  • Prior customer service experience
  • Problem solving skills
  • Friendly approach
  • Can-do attitude
  • Sales lead identification

Key Requirements

  • Fluency in Greek and English required
  • Computer skills with CRM systems
  • Ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter