End to end air/ocean freight import export experience
Excellent communication and customer service skills
Ability to plan work and meet deadlines
The role involves providing exceptional and pro-active customer service by liaising with customers, shippers, network, and overseas partners
Job Summary
The role involves providing exceptional and pro-active customer service by liaising with customers, shippers, network, and overseas partners.
Key responsibilities include coordinating import and export shipments with local and overseas stakeholders while ensuring timely freight booking and pick-up.
Candidates must adhere to continuous improvement procedures and maintain competence in regulations, cultures, and laws of designated countries served.
Matching Summary
The role involves providing exceptional and pro-active customer service by liaising with customers, shippers, network, and overseas partners.
Skills & Requirements
Must-have
End to end Air/Ocean Freight Import Export experience
Excellent communication and customer service skills
Ability to plan work and meet deadlines
Experience with international logistics or freight forwarding
Proficiency in Microsoft Office 365 products
Nice-to-have
CargoWise One system experience preferred
International working experience preferred
Additional language skills beneficial
Pro-active attitude under pressure
Willingness to work overtime
Key Requirements
1-3 years of experience in operation preferred
Work experience in international logistics or freight forwarding apprenticeship preferred