Intake-customer Service Coordinator

Hematology Oncology Associates Of The Palm Beaches

Palm Beach County, US
Not specified
Review new patient referrals
Gather demographic and insurance info
Obtain prior medical records
Hematology Oncology Associates of the Palm Beaches is seeking an Intake-Customer Service Coordinator to manage patient referrals, gather critical medical information, and support the intake process for new patients in a compassionate care environment. The role requires strong organizational and communication skills to ensure a smooth onboarding process for patients

Job Summary

  • The role involves receiving and reviewing new patient referrals from various providers to initiate the intake process.
  • Candidates will be responsible for verifying insurance coverage, obtaining pre-authorizations, and coordinating with billing teams.
  • The position serves as a liaison between patients, providers, and clinical staff to ensure smooth appointment scheduling.

Matching Summary

Match Score: 85

Hematology Oncology Associates of the Palm Beaches is seeking an Intake-Customer Service Coordinator to manage patient referrals, gather critical medical information, and support the intake process for new patients in a compassionate care environment. The role requires strong organizational and communication skills to ensure a smooth onboarding process for patients.

Skills & Requirements

Must-have

  • Review new patient referrals
  • Gather demographic and insurance info
  • Obtain prior medical records
  • Verify insurance coverage
  • Schedule initial consultations
  • Upload documents to EMR system

Nice-to-have

  • Compassionate care environment
  • Collaborative team culture
  • Experience with oncology diagnosis
  • Strong communication skills
  • Clerical duties assistance

Key Requirements

  • EMR system proficiency
  • Insurance verification experience
  • Medical records handling
  • Prior authorization knowledge

Work Rights

Not specified

Tailored Resume

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