Customer Implementation Specialist

Weave Communications, Inc.

Lehi, Utah, United States
Hybrid (m/t/w in office, th/f wfh)
2+ years account management or implementation experience
Project management for customer onboarding
Technical aptitude for software and hardware installation
Weave Communications, Inc. is seeking a Customer Implementation Specialist to manage customer onboarding and ensure a high-quality experience during the implementation of their platform. This hybrid role requires strong relationship management skills and the ability to navigate complex situations effectively

Job Summary

  • The role involves managing the entire customer implementation process to ensure a high-quality, timely onboarding experience.
  • Implementation Specialists act as project managers who train customers on maximizing the Weave platform while troubleshooting issues.
  • This position requires a hybrid work schedule with three days in the Lehi, UT office and two days working from home.

Matching Summary

Match Score: 85

Weave Communications, Inc. is seeking a Customer Implementation Specialist to manage customer onboarding and ensure a high-quality experience during the implementation of their platform. This hybrid role requires strong relationship management skills and the ability to navigate complex situations effectively.

Skills & Requirements

Must-have

  • 2+ years Account Management or Implementation experience
  • Project management for customer onboarding
  • Technical aptitude for software and hardware installation

Nice-to-have

  • Knowledge of basic computer networking
  • Ability to build strong customer relationships
  • Self-driven with a vision to see beginning to end

Key Requirements

  • 2+ years experience in Account Management or Implementation
  • Strong technical aptitude
  • Experience managing complex portfolios

Work Rights

Not specified

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