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Thermo Fisher Scientific is seeking a Technical Application Specialist II to provide expert support and training for scientific products, with a focus on areas like cancer research and diagnostics. The position requires strong technical knowledge and customer service skills, and the role involves collaboration with researchers and clinicians to address scientific challenges.
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Job Summary
Provide expert technical support and training for scientific products and solutions to researchers and clinicians.
Engage with customers to help them advance critical work in areas like cancer research, diagnostics, and environmental protection.
This role offers extensive training, professional development opportunities, and the chance to stay at the forefront of scientific advancement.
Matching Summary
Match Score: 75
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Thermo Fisher Scientific is seeking a Technical Application Specialist II to provide expert support and training for scientific products, with a focus on areas like cancer research and diagnostics. The position requires strong technical knowledge and customer service skills, and the role involves collaboration with researchers and clinicians to address scientific challenges.
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Skills & Requirements
Must-have
Provide remote technical support
Troubleshoot customer issues
Deliver product guidance and training
Document customer interactions in CRM
Identify and summarize trends
Collaborate with cross-functional teams
Nice-to-have
Customer-focused mindset
Ability to work independently and collaboratively
Stay at the forefront of scientific advancement
Key Requirements
Advanced degree with no experience OR Bachelor’s degree with 2+ years of hands-on laboratory experience
Degree in Life Sciences, Chemistry, or related scientific field
Strong technical knowledge in life sciences or chemistry
Medical Laboratory Scientist / Clinical Laboratory Scientist certification preferred
Experience in customer support or applied science environments is a plus
Excellent written and verbal communication skills
Strong problem-solving, analytical, and organizational skills
Ability to quickly learn and apply complex technical information
Proficiency with CRM systems and standard office software