Technical Application Specialist Ii

PPD (Thermo Fisher)

United Kingdom
**
Provide remote technical support
Troubleshoot customer issues
Deliver product guidance and training
** Thermo Fisher Scientific is seeking a Technical Application Specialist II to provide expert support and training for scientific products, with a focus on areas like cancer research and diagnostics. The position requires strong technical knowledge and customer service skills, and the role involves collaboration with researchers and clinicians to address scientific challenges. **

Job Summary

  • Provide expert technical support and training for scientific products and solutions to researchers and clinicians.
  • Engage with customers to help them advance critical work in areas like cancer research, diagnostics, and environmental protection.
  • This role offers extensive training, professional development opportunities, and the chance to stay at the forefront of scientific advancement.

Matching Summary

Match Score: 75

** Thermo Fisher Scientific is seeking a Technical Application Specialist II to provide expert support and training for scientific products, with a focus on areas like cancer research and diagnostics. The position requires strong technical knowledge and customer service skills, and the role involves collaboration with researchers and clinicians to address scientific challenges. **

Skills & Requirements

Must-have

  • Provide remote technical support
  • Troubleshoot customer issues
  • Deliver product guidance and training
  • Document customer interactions in CRM
  • Identify and summarize trends
  • Collaborate with cross-functional teams

Nice-to-have

  • Customer-focused mindset
  • Ability to work independently and collaboratively
  • Stay at the forefront of scientific advancement

Key Requirements

  • Advanced degree with no experience OR Bachelor’s degree with 2+ years of hands-on laboratory experience
  • Degree in Life Sciences, Chemistry, or related scientific field
  • Strong technical knowledge in life sciences or chemistry
  • Medical Laboratory Scientist / Clinical Laboratory Scientist certification preferred
  • Experience in customer support or applied science environments is a plus
  • Excellent written and verbal communication skills
  • Strong problem-solving, analytical, and organizational skills
  • Ability to quickly learn and apply complex technical information
  • Proficiency with CRM systems and standard office software
  • Fluent in English

Work Rights

Not specified

Tailored Resume

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