Unisys UK is seeking an Associate Tech Service Desk employee to provide first-line user support and troubleshoot hardware and software issues, primarily in a remote work environment. Candidates should possess a high school diploma or GED and ideally have less than one year of experience in a similar role
Job Summary
The role involves performing routine support duties including guiding users through steps to restore functionality and troubleshooting hardware or software issues.
Employees must ensure tickets are managed to closure while keeping users and clients updated on status and progress.
Success requires learning and complying with Service Desk, desktop, peripheral, and related connectivity and security policies.
Matching Summary
Match Score: 75
Unisys UK is seeking an Associate Tech Service Desk employee to provide first-line user support and troubleshoot hardware and software issues, primarily in a remote work environment. Candidates should possess a high school diploma or GED and ideally have less than one year of experience in a similar role.