Patient Service Representative, Prn

Advocate Aurora Health

Base: $16.55 - $24.85; bonus/equity: not specified...
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Accurate electronic health records maintenance
Patient identification and verification
Insurance and demographic information collection
** Advocate Aurora Health is seeking a part-time Patient Service Representative (PSR) to serve as the first point of contact for patients in a fast-paced hospital environment. The role requires accuracy in patient information management and exceptional customer service skills while ensuring compliance with healthcare regulations. **

Job Summary

  • As a Patient Service Representative (PSR) at Hugh Chatham Health, you are often the first point of contact for our patients and families—and a critical part of their healthcare journey.
  • Your work sets the foundation for a safe, seamless patient experience while supporting the financial health of the organization.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 75

** Advocate Aurora Health is seeking a part-time Patient Service Representative (PSR) to serve as the first point of contact for patients in a fast-paced hospital environment. The role requires accuracy in patient information management and exceptional customer service skills while ensuring compliance with healthcare regulations. **

Salary

Base: $16.55 - $24.85; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Accurate electronic health records maintenance
  • Patient identification and verification
  • Insurance and demographic information collection
  • HIPAA and regulatory compliance
  • Exceptional customer service delivery

Nice-to-have

  • Fast-paced hospital environment
  • Independent work without direct supervision
  • Service recovery skills
  • Familiarity with patient liability estimation

Key Requirements

  • High School Diploma or GED
  • Ability to work independently
  • Strong attention to detail and accuracy
  • Excellent verbal and written communication skills
  • Comfort with computer systems and technology
  • Knowledge of HIPAA

Work Rights

Not specified

Tailored Resume

Cover Letter