Retail Customer Service Officer

AusPost

Hillarys, Western Australia, Australia
Base: $28.58 increasing to $30.55 after 3 months; ...
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Customer service experience required
Cash handling and transaction accuracy
Ability to lift up to 16kgs regularly
** Australia Post is seeking a Retail Customer Service Officer for its Hillarys location, focusing on providing exceptional customer service and community support. The role includes managing transactions, promoting products, and building customer relationships, with a supportive training program and growth opportunities. **

Job Summary

  • The role involves performing customer sales, managing high-value transactions, and conducting identity services like passport interviews.
  • Employees receive supportive paid training on commencement and a 6-week full-time training program.
  • The company offers Post People Perks, career development opportunities, and a culture focused on inclusivity and belonging.

Matching Summary

Match Score: 75

** Australia Post is seeking a Retail Customer Service Officer for its Hillarys location, focusing on providing exceptional customer service and community support. The role includes managing transactions, promoting products, and building customer relationships, with a supportive training program and growth opportunities. **

Salary

Base: $28.58 increasing to $30.55 after 3 months; Bonus/Equity: Not specified; Benefits: 12% Superannuation + Post People Perks

Skills & Requirements

Must-have

  • Customer service experience required
  • Cash handling and transaction accuracy
  • Ability to lift up to 16kgs regularly

Nice-to-have

  • Friendly and enthusiastic team player
  • Passion for community connection
  • Willingness to travel between suburbs

Key Requirements

  • Experience in customer service and/or cash handling
  • Physical fitness to lift 16kgs and stand for shifts

Work Rights

Not specified

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