We are looking for a Customer Care Executive to help us provide an exceptional experience to our customers by resolving their concerns with the highest quality and fastest attention possible
Job Summary
We are looking for a Customer Care Executive to help us provide an exceptional experience to our customers by resolving their concerns with the highest quality and fastest attention possible.
The role involves collaborating closely with operational teams such as Fraud & Risk, Responsible Gaming, Payment Services, Marketing, and CRM to stay aligned with product offerings and policies.
We operate in a dynamic and fast-growing environment that promotes a collaborative, transparent, and inclusive culture focused on continuous learning, development, and internal growth opportunities.
Matching Summary
We are looking for a Customer Care Executive to help us provide an exceptional experience to our customers by resolving their concerns with the highest quality and fastest attention possible.
Skills & Requirements
Must-have
Customer Care operations experience
Fluency in English or Portuguese
Target-driven environment performance
Shift-based schedule flexibility
Strong communication skills
Nice-to-have
Proactive and can-do attitude
High empathy and customer-centric approach
Collaborative team player
Interest in e-gaming and online gaming market
Continuous learning mindset
Key Requirements
2–3 years international Customer Care experience
Relevant academic degree or professional qualification