Senior Associate Servicenow - Cloud & Infrastructure Operations

PwC

Not specified
Servicenow implementation experience
Itil 4 framework knowledge
Cloud platform expertise aws azure gcp
PwC is seeking a Senior Associate for its ServiceNow consulting team, focused on optimizing operational efficiency through software solutions and client training. The role emphasizes relationship-building, problem-solving, and technical expertise in ServiceNow and related technologies

Job Summary

  • This role involves analyzing client needs and implementing ServiceNow software solutions to optimize operational efficiency.
  • The position requires building meaningful client connections while managing teams and inspiring others in a consulting environment.
  • Candidates must be comfortable navigating increasingly complex situations and using ambiguity as an opportunity for professional growth.

Matching Summary

Match Score: 85

PwC is seeking a Senior Associate for its ServiceNow consulting team, focused on optimizing operational efficiency through software solutions and client training. The role emphasizes relationship-building, problem-solving, and technical expertise in ServiceNow and related technologies.

Skills & Requirements

Must-have

  • ServiceNow implementation experience
  • ITIL 4 framework knowledge
  • Cloud platform expertise AWS Azure GCP
  • DevSecOps transformation experience
  • IT Asset Management skills

Nice-to-have

  • Ability to navigate complex situations
  • Strong client relationship building
  • Critical thinking for complex concepts
  • Comfort with ambiguity and growth mindset
  • Experience re-engineering governance frameworks

Key Requirements

  • ServiceNow or BMC Helix certifications preferred
  • ITIL 4 certification required
  • Cloud provider certifications (AWS, Azure, GCP) preferred
  • FinOps Certified Practitioner certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter