Cage Lead

Churchill Downs

Louisville, KY, US
On-site
Supervising cage operation
Guest service and relations
Safety and security
The Cage & Player Services Lead is responsible for supervising the Cage operation and Player Services, ensuring guest satisfaction and safety

Job Summary

  • The Cage & Player Services Lead is responsible for supervising the Cage operation and Player Services, ensuring guest satisfaction and safety.
  • Key duties include managing guest relations and disputes, facilitating loss prevention programs, and delegating tasks to staff.
  • The role requires assisting in team development, adhering to policies, and potentially filling in as a Cashier or Main Banker.

Matching Summary

The Cage & Player Services Lead is responsible for supervising the Cage operation and Player Services, ensuring guest satisfaction and safety.

Skills & Requirements

Must-have

  • supervising cage operation
  • guest service and relations
  • safety and security
  • delegating duties and responsibilities
  • following policies and procedures

Nice-to-have

  • professional working relationships
  • willingness to assume shift responsibility
  • assisting leadership team

Key Requirements

  • 1-3 years cashier/banking experience preferred
  • Valid Racing License

Work Rights

Not specified

Tailored Resume

Cover Letter