The NAM TTS CCB Client Onboarding Account Maintenance Specialist is an entry-level position responsible for providing day-to-day operations support aligned with Citi’s operational infrastructure and processes
Job Summary
The NAM TTS CCB Client Onboarding Account Maintenance Specialist is an entry-level position responsible for providing day-to-day operations support aligned with Citi’s operational infrastructure and processes.
This role involves managing account opening and maintenance activities, ensuring high-quality service delivery to customers and internal partners, and collaborating with various stakeholders including relationship managers and project managers.
Citi offers competitive employee benefits including medical, dental, vision coverage, 401(k), life and disability insurance, wellness programs, and paid time off packages.
Matching Summary
The NAM TTS CCB Client Onboarding Account Maintenance Specialist is an entry-level position responsible for providing day-to-day operations support aligned with Citi’s operational infrastructure and processes.
Salary
Base: $56,020.00 - $78,180.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, paid time off
Skills & Requirements
Must-have
Account opening and maintenance processing
Customer interaction and documentation issuance
Proficient in Microsoft Office
Operations support services
Coordination with multiple business teams
Nice-to-have
Mentoring and training new team members
Performing financial and operational studies
Process improvement and feasibility analysis
Strong organizational and communication skills
Risk assessment and compliance adherence
Key Requirements
2-5 years relevant experience
General knowledge of Business Banking and Citi Commercial Banking products
Bachelor’s degree or equivalent experience
Clear and concise written and verbal communication
Ability to work unsupervised and prioritize quickly