The GCC Professional is responsible for receiving and processing requests from customers, partners, engineers, and internal teams in accordance with standard operating procedures
Job Summary
The GCC Professional is responsible for receiving and processing requests from customers, partners, engineers, and internal teams in accordance with standard operating procedures.
This critical role sets lasting first impressions with customers and partners, demonstrating the quality of support expected from Hitachi Vantara at every interaction.
The company offers industry-leading benefits, support, and services that look after holistic health and wellbeing while championing life balance.
Matching Summary
The GCC Professional is responsible for receiving and processing requests from customers, partners, engineers, and internal teams in accordance with standard operating procedures.
Skills & Requirements
Must-have
Handle incoming and outgoing calls
Create cases in Salesforce CRM
Follow standard operating procedures
Nice-to-have
Love being part of a diverse global team
Excited about making real-world impact
Ability to obtain updates for relevant parties
Key Requirements
Fluency in required languages relative to KL or Lisbon